We, Station Taxis Ltd (“we” “our” or “us”) with our registered office address at 8-10 Station Road, Bearsden, G614AN are fully committed to respecting your privacy and to protecting any information you provide to us. We treat both privacy and security as a priority and make every effort to ensure that all the information provided by you is protected. This Data Protection Notice (the 'Notice') exists to respect and protect the privacy of all users of the services provided by us (the 'Services') and is intended to inform you about the way that we treat your personal data.
 

1. Scope of Notice

This Notice applies in relation to the provision of the Services and to your use of, or engagement with:

• the Station Taxis Ltd software application (the “App”);
• the Station Taxis Ltd website (the “Website”); and
• any other communications (whether over telephone, email, SMS message or otherwise) between you and Station Taxis Ltd in connection with the provision of the Services.

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2. Your Personal Data Collected and Processed

Information you provide
• You provide us with information when you engage with us to use the Services, create an account, download or install the App, report a problem, or correspond with us.
• This may include your name, address, email address, phone number, age, date of birth, username, password, payment information and gender.
• We may collect demographic information through user surveys.

Device Information
• Technical information including device type, device identifier, operating system, network information, time zone setting and device locale.

Log Information
• Details of your use of the Services including weblogs, communication data and resources accessed.

Location Information
• We may collect location data to determine your current location.

Information We Receive From Other Sources
• Information received from third parties may include your name, email, address and location.

Transaction Information
• Service requested, order details, delivery information, journey date and time, amount charged, distance travelled, payment method and cancellation information.

Usage Information
• Information about how you interact with the Services including access dates and times, pages viewed, app crashes, browser type and related system activity.

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3. How and Why We Process Your Personal Data

Necessary for the Performance of a Contract
• Create and maintain your account and profile.
• Facilitate your use of the Services.
• Communicate booking details to drivers.
• Enable transportation from your location to your destination.
• Process payments.
• Track journey progress.
• Provide support and notifications.
• Improve the features and functionality of the App and Website.

To Comply With a Legal Obligation
• Comply with applicable laws.
• Comply with requests from regulators, government entities and official inquiries.

Legitimate Interests
• Facilitate the Services through third-party software.
• Monitor visitor and traffic metrics.
• Protect systems and personal data security.

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4. Disclosure of Your Information to Third Parties

We may disclose information to:

• Service Providers including Taxi Alliance Software Limited and/or Coolnagour Limited t/a iCabbi.
• Advertisers using anonymous aggregated information.
• Other Station Taxis Ltd group companies.
• Law enforcement agencies where legally required.
• Buyers and sellers of business assets where relevant.

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5. Links to Third Party Websites

The App or Website may contain links to third-party websites. These websites have their own privacy notices and we do not accept responsibility for their privacy practices.

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6. Storing and Transfers of Your Personal Data

We may transfer Personal Data outside the EEA where appropriate safeguards such as Standard Contractual Clauses are in place. All information is stored on secure servers.

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7. How Long We Keep Your Personal Data For

Station Taxis Ltd will keep your Personal Data for as long as you use the App or Website and for a period of 7 years after you delete your account.

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8. Your Rights & How To Exercise Them

You have the following rights:

• Right to be Informed
• Right of Access
• Right to Rectification
• Right to Erasure
• Right to Restriction of Processing
• Right to Data Portability
• Right to Object
• Right to Object to Automated Decision-Making, including Profiling

Requests should be submitted to: ROBERT@TAXIADMINS.CO.UK

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9. Age Restriction

Individuals under the age of 18 are not eligible to use the Services and must not attempt to register or submit personal information.

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10. Changes to This Notice & Questions

Questions, comments and requests regarding this Notice should be submitted in writing to Station Taxis Ltd, 8-10 Station Road, Bearsden, G614AN.